San Francisco Department of the Environment

Department of Environment Operational Update

Thank you for visiting our website. By order of the San Francisco Department of Public Health, effective March 17 through May, all residents of the City and County of San Francisco are required to shelter at their place of residence except for essential needs or unless performing an essential job function, as defined here.

The Department of Environment offices are closed, but employees and staff are working remotely. To reach Department staff, please refer to the following condensed directory:

Front Desk Phone (forwarded): (415) 355-3700

Press Inquiries: [email protected]

General Inquiries: [email protected]


Important Messages

Commission Meetings

  • Commimission on the Environment meetings and subcommittee meetings are cancelled until further notice.  

Refuse Services

Transportation Services

  • To support the needs of Essential Workers, the Department of the Environment has launched the Essential Worker Ride Home program, providing a reliable and safe ride home after work for essential employees and helping to fill the gap left by reductions in public transportation services. To learn more about program eligibility and how to apply, visit the Essential Worker Ride Home webpage.
  • The Emergency Ride Home program continues to be available to individuals who work in San Francisco who are fulfilling essential job functions, and all requests will continue to be evaluated based on the program's eligibility criteria.
  • Taxi and public transportation services are essential and will continue to be available. SFMTA is advising people not to ride Muni if you are feeling ill, except as necessary to seek medical care after consulting with your medical provider. For transportation updates, please visit SFMTA's website. For questions about the Emergency Ride Home program, contact [email protected].

Reusable and Checkout Bag Update

  • San Francisco's Bag Policy has significantly reduced plastic pollution and waste, and remains sound, but in this current public health crisis the City and bay area health officers have taken extraordinary steps to slow the spread of the virus and save lives. Given that use of reusable bags and other reusable items brought from home is currently suspended, the City’s Department of the Environment (SF Environment) is temporarily suspending enforcement and not requiring stores to charge consumers for recycled paper bags or other checkout bags provided by stores at this time. However, stores still have the legal right to charge, as they did prior to the ordinance. SF Environment will continue to monitor the situation closely and provide updates as they are available.