Important Program Updates
BottleBank has reached a significant milestone and is preparing to implement a new system to provide a California customized redemption experience for consumers. We kindly request your continuous support and participation as we transition to this new phase.
The current system will conclude on June 30, 2024, and a new mobile app—along with a refreshed BOTTLEBANK system—will be launched on July 1, 2024, to continue offering CRV redemption in San Francisco. Rest assured, the CRV credits you have earned so far are safe and will remain accessible.
BOTTLEBANK Transition Dates
- June 14, 2024: The current system will no longer accept any new account signups in the old app. Existing customers will still have access to the services with the current BottleBank app.
- June 30, 2024: This is the final day to drop off bags under the current BottleBank pilot program. No bags will be accepted using the old app after this date.
- All bags dropped off through June 30, 2024, will be credited.
- After June 30, bags can only be dropped off using the new app.
- We will share more information and details soon.
- Please withdraw all funds from your current BottleBank account by June 30, 2024.
- Transferring the balance to the new system is not possible for technical reasons.
- Customers may contact or be contacted by Customer Service for assistance withdrawing their funds: 833-732-6885 or 833-SFBOTTL.
- July 1, 2024:
- Service will continue uninterrupted, hours of operation, the locations will remain the same for your convenience during and after the transition.
- Starting July 1, 2024, BOTTLEBANK will accept crushed aluminum and plastic beverage containers, so more bottles and cans will fit into each blue bag!
- Keep using your existing blue BottleBank bags. New bags will be coming soon.
- You can enjoy the waived processing fee with BOTTLEBANK CA through the end of 2024!
- July 14, 2024: This is the last day for bag credits or balance adjustments under the current system. This includes credit adjustments made by Customer Service.
- Current CRV credits are safe and will remain accessible during the transition.
BOTTLEBANK Program Overview
When consumers in California purchase beverages in a bottle, glass, or can, depending on the size of the container, they are paying a five to ten cents California Redemption Value (CRV) deposit. The San Francisco BOTTLEBANK™ mobile CRV pilot program provides an easy way to get deposits back using CRV redemption blue bags with QR codes tied to individual participants’ BOTTLEBANK™ account.
The program is designed to increase recycling rates of plastic bottles, aluminum cans, and glass bottle beverage containers that have a CRV label and then return those deposits directly back to participants. Anyone can participate in the program by signing up for a BOTTLEBANK™ account.
How to participate
- Bag containers: Starting July 1, collect your slightly crushed CRV containers in special blue bags. Check the BOTTLEBANK CA website to find bags at your nearest participating retailer.
- Locate a site: Use the BOTTLEBANK CA app or the location finder on the BOTTLEBANK CA website to find a mobile CRV site nearest you.
- Drop off bag: Bring your bag(s) with CRV containers to a mobile site and an onsite attendant will scan and process your bag(s).
- Redeem: Get paid 72-hours after your bag is processed. You can choose how to have the funds electronically deposited to your account in your BOTTLEBANK app.
- Register: Download the BOTTLEBANK CA mobile app to your smartphone or visit the BOTTLEBANK CA website.
Resources
Sign up for the new BOTTLEBANK CA app: Apple, Android
More information about the new BOTTLEBANK program: https://www.bottlebankca.com/
BOTTLEBANK Locations: https://www.bottlebankca.com/locations